Shipping policy
Shipping Policy
Last updated: December 1, 2025
Thank you for shopping with us. Below you’ll find details about how and when your order is processed and shipped.
Order Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation email.
If we are experiencing a high volume of orders, processing may take slightly longer. Should there be any significant delay, we will contact you directly.
Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.
Estimated delivery times:
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Standard Shipping (U.S.): 3–7 business days after shipment
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International Shipping: 7–21 business days, depending on destination and customs processing
Delivery times are estimates and may vary due to carrier delays, weather, or other circumstances outside our control.
Shipping Carriers
We ship using trusted carriers such as USPS, UPS, or FedEx, depending on your location and the most efficient option available.
Order Tracking
Once your order ships, you will receive a confirmation email with tracking information. Please allow up to 24 hours for tracking details to update.
Shipping Address Accuracy
Please ensure that your shipping address is correct at checkout. We are not responsible for orders delivered to incorrectly provided addresses.
If you notice an error, contact us as soon as possible at hello@saludshoppe.com. We will do our best to assist before the order ships.
Lost or Delayed Packages
If your package is delayed or marked as delivered but not received, please contact the carrier first using your tracking number.
If you still need assistance, reach out to us at hello@saludshoppe.com, and we’ll gladly help investigate.
International Shipping & Customs
International orders may be subject to customs fees, duties, or taxes imposed by the destination country. These charges are the responsibility of the customer and are not included in shipping costs.
Questions
If you have any questions about shipping, feel free to contact us at hello@saludshoppe.com. We’re always happy to help.
